Auto Industry COVID-19 Response

COVID-19 Information

On March 16, 2020, Governor Polis ordered the closure of all Colorado Department of Revenue public-facing offices. The closure is in effect starting March 18, 2020. The Auto Industry Division offices will be closed to the public until further notice.

Staff will be working and available to answer questions. Please call (303) 205-5604 and we will gladly assist you OR you may e-mail your questions to

Licensing and Complaint Submission Information

The division is encouraging customers to submit ALL documents using the following methods:

  • US Postal Service Mail: P.O. Box 17087, Denver, CO 80217-0087
  • FedEx or UPS:1707 Cole Boulevard, Suite 300, Lakewood, CO 80401
  • Dropbox:1707 Cole Boulevard, Suite 300, Lakewood, CO 80401


Complaints will also be accepted using the methods above.


Emergency Rules to Operate During COVID-19 Pandemic

Emergency Rules to Operate During COVID-19: On March 16, 2021 at 9:00 AM: The Motor Vehicle Dealer Board held an Emergency Rulemaking Meeting in response to the COVID-19 pandemic promulgating two emergency rules/regulations in accordance with section 24-4-103(6)(a), C.R.S., permitting motor vehicle dealers, used motor vehicle dealers, powersports vehicle dealers and used powersports vehicle dealers to continue retail sales transactions to the citizens of Colorado during the pendency of the COVID-19 emergency.

Adopted Emergency Rule 44-20-102(22)-COVID DIAL 2nd Edition
Adopted Emergency Rule 44-20-402(17)-COVID DIAL 2nd Edition

Guidance for Operating Under Safer at Home

Guidance for Operating Under Safer at Home: Dealers and Wholesale Auto Auctions providing motor vehicles or powersports vehicles for sale, lease, rental, or service loaners, can take measures to protect themselves, their customers, and employees by implementing recommended best practices found to mitigate transmission of COVID-19.

Best Practice Guidance for Operation Under Safer at Home

Alternative Service of Process

Notice of Availability of Alternative Service of Process